Details on how refunds are handled.
Last updated: August 27, 2026
Glitch Servers does not offer refunds as standard. Services are billed in advance, and the fee paid covers the service period in full regardless of usage. This Refund Policy forms part of our Terms of Service; by placing an order you expressly acknowledge and agree to the terms set out below.
We provide free trials on selected services so you can evaluate suitability before purchasing. You are strongly encouraged to use these trials to confirm the service meets your needs before committing to a paid plan.
Services are provisioned automatically and immediately upon payment. By placing an order, you expressly consent to the immediate performance of the service and acknowledge that this waives your right to the 14-day cooling-off period under the Consumer Contracts Regulations 2013.
Refunds are only issued where a service is completely unavailable and unusable due to a fault on our side. Any refund issued will be proportional to the period of confirmed downtime.
Refunds are not issued in respect of:
In cases of genuine billing errors, duplicate charges, or overpayments caused by a failed subscription cancellation, Glitch Servers will issue a correction or refund. Contact our support team via the client area to report billing errors.
Initiating a chargeback without first contacting us to resolve a billing issue will result in immediate suspension and possible termination of all associated services. All chargebacks are treated as fraudulent unless first resolved by mutual agreement.
By subscribing to our services, you acknowledge and agree to this Refund Policy and to the refund provisions of our Terms of Service. We strongly recommend utilising the free trial opportunities to confirm that our services align with your requirements before committing to a paid plan.